Frequently Asked Questions
Are your sports trading cards authentic?
Yes. All sports trading cards and hobby boxes sold by Blomzi are 100% authentic. Sealed products are factory-sealed, and every item is described accurately at the time of sale. We do not sell repacks, searched boxes, or counterfeit items.
Are your hobby boxes factory sealed?
Yes. Our sealed products are sold in their original factory-sealed condition. If a factory seal is broken when your order arrives, please contact us within 14 days of delivery with your order number and clear photos so we can assist you.
Do you sell searched boxes or repacks?
No. Blomzi does not sell searched boxes or repacks. We are committed to providing collectors with authentic products, and sealed products in their original factory-sealed condition.
Where do you ship?
We currently ship to all 50 states across the United States. We do not currently ship internationally.
Do you offer free shipping?
Yes. We currently offer Free Standard Shipping on all orders.
How long does it take to process my order?
Our standard handling time is 1 business day, Monday through Friday.
How long does delivery take?
Standard transit time is approximately 1–3 business days, Monday through Friday, after your order has been processed. Delivery times are estimates and may be affected by carrier delays, weather, or other circumstances outside our control.
When is your order cut-off time?
Our order cut-off time is 11:00 PM Eastern Time (ET). Orders placed after the cut-off are processed the next business day.
Will I receive a tracking number?
Yes. Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update. You can also use our Track Your Order page with your order number and billing email.
What should I do if my order has not arrived?
If your order has not arrived within 20 days of shipping, please contact us at Support@blomzi.com with your name and order number so we can investigate with the carrier.
Can I ship one order to multiple addresses?
We currently do not support multiple shipping addresses within a single order. If you need products shipped to different destinations, please place separate orders.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to make a change. Once an order has been processed or shipped, we may not be able to change the shipping address.
What is your return policy?
You may request a return within 90 days of the delivery date. Please contact us before sending anything back so we can review your request and provide return instructions. Returns are accepted by mail using a trackable and insured shipping method.
Do you accept returns of sports trading card products?
Yes, according to our Refund and Returns Policy. Items must be returned in the same condition in which they were received, including any protective sleeves, holders, cases, or original packaging. Please contact us before returning any product so we can provide the appropriate return instructions.
What if my order arrives damaged?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the product and the issue. We will work with you toward a replacement or a full refund.
What if my hobby box arrives with a broken factory seal?
If a factory seal is broken upon arrival, please contact us with your order number and clear photos within 14 days of delivery. We will honor a replacement or a full refund.
Do you charge restocking fees?
No. Blomzi does not charge restocking fees.
How long does it take to receive my refund?
After an approved return is received and inspected (within 72 hours of arrival), we process your refund within 7 business days. Depending on your bank or card issuer, it may take additional days for the credit to appear on your statement.
What happens if my product is unavailable for replacement?
If a replacement is required but the original product is unavailable, we may provide a product of equal or similar value, subject to availability. If an identical replacement is not available, we may offer a comparable alternative of equal market value or a full refund, whichever you prefer.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as other payment methods available at checkout. All prices are listed in U.S. dollars (USD).
Is my payment information secure?
Yes. Payments are processed securely by Stripe, which is certified as a PCI Service Provider Level 1. Our website also uses SSL encryption to help protect your personal and payment information.
Does Blomzi store my full credit card information?
No. We do not collect or store your full card number or security code on our servers. Card details are sent directly to Stripe, and we only have access to your billing information, shipping information, order details, and the card brand and last 4 digits of your card.
Can Blomzi cancel or limit my order?
Yes. We reserve the right to refuse an order or limit quantities purchased per person, household, or order. These restrictions may apply to orders associated with the same customer account, payment method, billing address, or shipping address. If an order is canceled after payment, you will receive a full refund to your original payment method.
Still Have Questions?
Our team is here to help with questions about products,
orders, shipping, returns, and anything else related to your
Blomzi purchase. We respond to all inquiries within
1 business day.
Blomzi LLC
Address:
4312 Rd 111, Pasco, WA 99301, USA
Email:
Support@blomzi.com
Phone: +1
We're passionate about sports trading cards and committed to
providing collectors with authentic products and a reliable
shopping experience.